KAZNYIKA · AFTER-PURCHASE HELP
Help with your charging station or collection box, all in one place.
Purchased Kaznyika on Amazon? Find practical setup guidance below, or contact our team for help with assembly, device fit, keys, or missing and damaged parts.
Contact Kaznyika support
Messages accepted 24/7. We reply within 24 hours.
Email support is available for both Kaznyika products shown below.
To help us respond efficiently, include your product name or model, your Amazon order number if available, and a brief description of the issue. For assembly or parts questions, a clear photo of the relevant part is helpful.
You can also contact us through Amazon.
Choose your product
MODEL CDZ-16 · ASIN B0H9FK7J9Y
16-slot charging station
- Assembly: Check the supplied parts against the included assembly guide and follow its sequence. If a step or part is unclear, send us a photo and the step number.
- Device fit: Check the complete device, including its case and connected cable. Screen size alone does not guarantee a suitable fit.
- Charging: The station provides 12 AC outlets, 2 USB-A ports and 2 USB Type-C ports. Use chargers and cables compatible with your devices, and follow the product instructions and marked ratings.
- Package contents: Devices, individual device chargers and charging cables are not included.
For a charging question, tell us your device model and which outlet or port you are using.
MODEL TPX-01 · ASIN B0G1YLJY59
Freestanding collection box
- Assembly: Check the package contents against the included guide before assembly. Contact us with the step number and a photo if you need help.
- Keys: The lockable box includes two keys. Keep the spare key in a separate, accessible place.
- Setup: Follow the included instructions for the stand, base and supplied accessories, and check that the assembled unit is stable before use.
- Parts or lock questions: Describe the affected part and attach a close-up photo so we can review the issue.
Use this model for suggestions, feedback, forms, ballots or donations, according to your needs.
Amazon orders, delivery, returns and refunds
Open Your Orders in your Amazon account for tracking, delivery updates and the return or refund options available for your item. Amazon's applicable policies and your order details govern these requests.
For orders fulfilled by Amazon, Amazon Customer Service can help with shipment and delivery issues. For product assistance, email Kaznyika or use Amazon's Buyer-Seller Messaging. Contacting us here does not require you to make another purchase.